Welcome to Papaleo’s Auto
Body, Inc. and thank you for giving us the opportunity to serve you.
Established in 1995, we are a family owned and operated, fully
licensed repair facility.
In 15 years of business we have learned that the only two constants
should be a superior standard of workmanship and first class
customer service. We continually strive for customer satisfaction
and retention.
Along with affiliated companies, Papaleo’s Towing, Inc. and American
Auto Rental - our mission is simple: “We’re here to help.” That is why
we spend our resources on progressive and focused training along
with having optimal equipment to work with.
Of course, when necessary, we are also here to make you a more
informed consumer. Here are some facts you should know about your
repair:
1. No law requires you
to get more than one estimate.
2. You are not obligated to use any particular shop to obtain
repairs. YOU choose the shop and authorize the repairs.
3. The Insurance Company will NOT provide the warranty for your
repairs; it is the collision shop’s responsibility.
4. While every single insurance company will say it’s concerned
about safety, the bottom line is that we carry the entire liability
for the repair. The insurance companies are off the hook, and they
know it.
5. There is a big difference between shops. Any shop can give a
lower price by leaving something out or overlooking parts. Our
people are craftsmen and will do a good job of restoring your car at
a fair price. Differences in repair estimates are common. A lower
estimate may not include all necessary work. If you’re not sure why
one estimate is different from another you’ve received, please ask
us.
We want our customers to know that the promise of a guarantee is not
the same thing as a high quality, safe repair. The insurance company
might tell you that if you don’t go to shops on their preferred
lists, your repairs might be delayed, without warranty or with
non-covered costs.
Have a look
at our state-of-the-art facility and pictures of our work:
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